How overconfidence could cost your company money

Confidence plays a huge factor in a lot of matters, particularly judgements made in the workplace. Confidence in an individual or team comes from many sources and is influenced by many things, such as education, perception of a situation, and a work environment. A lack of confidence is as detrimental as overconfidence, which in the construction industry could translate to a loss of money, and even life.

What exactly is overconfidence?
Overconfidence isn’t necessarily arrogance or a poor personality trait – it is more when an individual is so confident about undertaking a task that they fail to assess potential dangers. It may be that an individual has had so much training, they feel they don’t need to learn anymore.

So when an individual goes into a project or building site, they have already made assumptions, which are not based on fact. They may not feel the need to fact-check or look at the details before undertaking a role. Overconfidence can then lead to poor decision-making, which can have disastrous consequences.

How overconfidence leads to poor decision-making
Typically, a risk assessment and method statement will clearly highlight the potentials risks. The individual or team could assume the job looks straightforward in their experience, and overconfidently begin work. A practical example is a slinger / signaller going to work on a site having not undertaken a rigorous assessment of the perimeter in which the crane will work. Having failed to assess the risk of worker traffic crossing this perimeter, he will inevitably endanger co-workers’ lives.

Whilst this is one example of the risks that can occur, smaller everyday risks are often taken on construction sites. From minor to major injuries, overconfidence is a real problem for construction sites and project managers.

How to reduce overconfidence on-site
Putting in more precautionary measures doesn’t always foster a better sense of safety on-site. It can have the opposite effect and make employees and contractors feel immune to any risks.

We’ve created Mosaic Perception, which is designed to address overconfidence at its root. This system uniquely measures a contractor’s confidence vs. knowledge ratio via an online assessment tool. This tool can be used on-site and in the office, and especially where there may be undiscovered gaps in staff knowledge. Where there is a high churn rate, Mosaic Perception can help reduce overconfidence.

Mosaic Perception helps companies to identify potential shortcomings within their workforce’s knowledge. Training is essential for many reasons, and retesting using Mosaic Perception will help ensure a return on investment. Not only does this keep costs down, it will also help to reduce associated risks and potentially save lives.

How we’ve helped businesses
We’ve helped a number of businesses, especially high-risk construction businesses, address and reduce the issue of overconfidence in their workforce. Speak to us today for a free demo (or even trial) of Mosaic Perception and our suite of supportive apps and software.

 

 

 

The Mosaic SkillPass App puts the smart phone center stage, supporting worker safety throughout the build

With inductions to consider, stock to monitor, and site staff to manage – there’s a lot of processes and paperwork involved. On a good day paperwork isn’t an issue, but when a process or step is missed, you risk a lot. From issues with safety and wellbeing of staff and contractors, to going over budget, poorly maintained processes have the potential to wreak havoc.

It’s your job as a Project or Health & Safety Manager to ensure safety in the workplace, and you can’t achieve that with messy systems.

Keeping Workers Safe and Saving Money
The Mosaic SkillPass App is the solution to keeping all of the parts of a construction site moving, keeping projects on time and on budget. Compliance is essential, so using new technology is the way forward to achieve this.

The Mosaic SkillPass App works on all smartphones which replaces the need to buy expensive hardware that can be lost or damaged. As phones are an integral part of the workplace, an app makes sense.

 

Flexible Online Systems
The App gives you access to all the Mosaic modules to deliver a tailored and seamless solution to all sites and projects. Streamlined and easy to use, minimal training is required for staff to be safer and more productive.

The app allows you to do the following with ease (used with our supported products):

● Fatigue management and assessment
● Stock and equipment control
● Monitor worker access rights
● Check staff competencies and skills

The key benefits:
● Saves Project Management staff time messing around with data input and spreadsheets
● Updates across all devices on the cloud- instant access to up to date information
● Ensure compliance across many aspects of a construction site
● Easily to install on smartphones – just go to the App Store and download
● Produces reports which can help show important trends which could be missed on paper based tracking systems

Ask us for a demo to see how the Mosaic SkillPass App could improve your workflows and save time and money on projects.

 

Dont let fatigue be the downfall of your construction site & staff

Tiredness can kill. This well-known slogan is used by the DVLA to warn drivers of the life-threatening risks of driving when tired. Not getting a good night’s sleep impacts on many areas of our lives, so it’s no surprise that it has huge implications for the construction industry.

A construction worker is under pressure to get the job done quickly. Adding in long working hours and other factors can quickly make workers fatigued. It’s such a big issue that the employer has a legal duty to monitor fatigue in its workforce where necessary. Managing fatigue doesn’t need to be done on an individual basis, but a policy and system will help to reduce accidents occurring due to over-tired contractors and staff.

How do you know it’s fatigue?

It’s sometimes difficult to establish whether fatigue is what’s causing accidents and issues on-site. You won’t exactly see contractors having naps on their break or nodding off as they work (although this can happen).

The signs of fatigue on a construction site come in many forms, such as increased accidents, absences due to sickness, projects taking longer to complete, and a fall in quality of workmanship. A construction site can feel hectic and disorganised, and contractors may be time-pressured, which can result in a rise of serious accidents.

Projects behind time and over budget are a pressure chamber waiting for serious accidents to occur.

Reducing the effects of fatigue on construction sites.

Companies may choose to use spreadsheets and paper-based tracking systems to keep an eye on hours worked and rest periods for staff. It only takes some minor mistakes to slip through the net, and for someone to make a mistake. Staff may not honestly record their breaks as they might feel the need to get back to work quickly.

A site doesn’t need a specific fatigue policy (this is optional), but it should have documentation that considers and details the shift, work, and rest patterns of workers. It’s also important for construction companies to consider how the working environment, emotional wellbeing, use of equipment, etc., will impact on fatigue levels.

Fatigue Risk Management by Mosaic Management Systems offers a simple solution to monitor and reduce fatigue-related incidents. This system ensures that managers can pinpoint risks of fatigue and take appropriate measures. Removing overworked contractors removes the risk of fatigue on a project and helps productivity to remain stable. For tips on how to manage workplace fatigue, read our other blog here.

Get in touch to see how we can help you identify areas of concern and reduce the fatigue on your construction site or project.

Mosaic employed to help Costain & Skanska on HS2 enabling works project

Costain and Skanska have been awarded the South Enabling Works Contract for High Speed Two (HS2) Ltd. The award is worth up to £300m to the Joint Venture (JV) parties over four years. Mosaic has been chosen as the preferred partner to deliver an online health and safety solution, supporting their workforce and supply chain for the period of the works.

The project will cover the essential preparatory work needed to deliver the main HS2 programme on time and on budget. It will create jobs and training opportunities across the JV’s UK-wide supply chain. Mosaic will provide the JV with branded smart card access facilities that allows the clients to easily check workforce competencies across the supply chain.

The package will also include functionality that allows all safety briefings and ‘toolbox’ talks to be captured in real-time, thereby allowing total transparency of ‘safety’ delivery. Occupational Health will also be recorded via the system along with Fatigue monitoring of safety critical workers.

John Micciche, Mosaic’s MD said “We are delighted to be involved with Costain & Skanska on this prestigious infrastructure project. Once again will be delivering a Passport Solution for their workforce that truly allows their Project Managers real-time health & safety data. This will certainly be beneficial to both the workforce and the bottom line over the course of the project, as accuracy is guaranteed and administration time reduced”.

CDM2015 requirements on inductions – Why online inductions are best for security and safety

Paperwork is essential for any desk or office based business, and when it comes to combining onsite induction processes with paperwork, you can risk errors. No matter the size of your site, how well trained your staff are, paper-based induction processes are risky. Security and safety, as well as return of investment, are paramount, so we look at why automated inductions are the way forward for construction sites.

CDM2015 requirements on inductions
Under the CDM2015 regulations staff and visitors must be given a suitable induction to the project or site. The induction needs to be site-specific, relevant to the size and scope of the work, and inform the visitor/worker of the level of risk involved going onsite.  
 
Before CDM2015, you could implement your own paper based system and use your own methods to track results. However now, you have to follow specific procedures, which is time consuming. In the past you would need to do a lot of this in person, where as automation would allow you to give a standard presentation and book a slot to fit in with a Site Manager’s busy schedule.
 
How does a good induction system look?
A good induction system has several elements such as:
● Takes into account inductees’ experience and expertise
● Clear on site structure and job roles
● Site-specific health and safety risks
● Inform of evacuation procedures and first aid
● Cover the inductees personal responsibility for health and safety

Having the ability to adapt the content to each individual’s needs and expertise is vital for saving time. The best way to achieve this is to implement software which holds data in a central location, and updates across all platforms. For multi-site projects, this can save hours of time for managers, which can be invested back into the project. 
 
This induction process can be supported with physical documentation, or be tested using an online quiz to ensure compliance and retention of knowledge.  
 
Automation at its best
The induction process is necessary, and handing it over to an online system feels like a risky move. In reality, using cloud-based programmes means that inductions can be carried out quickly, effectively, and removes the need for a manager to be present at all times during the process.

Automated inductions process allows visitors and contractors to access documentation they need for their job. This saves time as well as paper and ink, so is a huge positive for the company and the environment.
 
Reporting is another area of concern for managers. Running spreadsheets and creating reports from possibly outdated information is risky. Automation saves effort on all parts to generate up to date, accurate reports at the push of a button. Real time reporting means health and safety standards can be adhered to, and the knowledge of visitors and staff  are accounted for. 

Streamline your induction process with Online Induction Manager – get in touch with one of our team members or download our product sheet here to find out more

Onsite tracking of time is as important as keeping track of budget

It’s early morning, people are coming and going. You’ve managed to get your first coffee and glance at your emails. You’ve tried to keep track of who’s come and gone onsite – but already the spreadsheet isn’t up to date, or someone forgot to write their name down on the sign in sheet. Now you have to stop everything and do a headcount.

Admin is a huge time drain for every business, but is especially time draining on large projects. It takes experienced professionals away from their important tasks. For every minute spent chasing paperwork, money is being lost on the project. Not only that, if you don’t have a good idea of who is coming and going, this can create issues with security, health & safety and risk of theft.

Tracking Time is as Important as Tracking Budget
Tracking the time onsite of your contractors and staff is important as keeping an eye on the overall project spend. Keeping costs down across the whole project is vital for project managers and their company. A key area for increased costs is staff wage, and this is also a huge area of potential abuse. If you’re using pen and paper to track hours, staff can easily round up their time on site, which over a period of weeks and months quickly adds up.

Mosaic monitors time & attendance through its Tally system – one scan in and one out is all your need workers to do.

The Mosaic Tally System has been designed to reduce these problems and concerns for project and site managers. In case studies, we have seen as much as 10% savings can be achieved when paying wages as removes element of human error and potential fraud out of the equation. 10% is a huge margin even on a small project, let alone a large project.

A Solution That Fits Your Unique Site Needs
You need a simple solution that’s easy to install and implement into your current procedures. New tracking technology is one of the easiest ways to start monitoring who’s onsite and employee working times.

A big site may have many entry and exit points, and Mosaic Tally Systems can be placed at as many places as needed. All you then need is a single smart card to tap in and out of the entry point.

This also has huge benefits for a health and safety standpoint. Each smart card keeps a record of the employee and their skills. This means you can track if someone with the certain skills is reporting to the right area.

In the event of a fire, you can use the system as a tally to check off employees. Real time reporting means that you don’t have to mess around trying to get records from staff or add up numbers on a clipboard.

A reduced reliance on spreadsheets, paper and staff’s poor memory is something many businesses strive for – which can all be achieved using our tally system. Read more about the product here.

Keeping track of tools, plant, stock and PPE just became a whole lot easier

There’s no bigger frustration for Site Managers and contractors to go looking for a piece of equipment to find that it’s missing. No one seems to know what happened to it, and the job is delayed for a few hours or even days until the tool can be replaced. Time and money is lost time when equipment goes missing. Site managers need to manage their budgets carefully, and paying out for new tools and equipment is the last thing they need on their busy workloads.

Asset taking on site
One swipe is all you need. All your tools, plant, stock and PPE tracked

Technology comes to the rescue
There are a few ways Site Managers can look to address these issues. They can introduce a paper or spreadsheet based system to track who has which tool. We’d disagree with this approach, it produces too much paperwork and isn’t accurate and easy to update across a single platform.

Asset tagging combined with RFID technology provides the best solution for busy sites with dozens of contractors and stakeholders. Efficient systems produce cost savings and reduce other concerns with health and safety.

How does asset tagging and RFID work?
The concept is simple, and is easily applied to to new and ongoing projects and systems. Stock and equipment can be marked with barcodes or RFID (Radio-Frequency Identification) tags and then scanned with a PDA (personal digital assistant). Our systems are cloud based and so updates are made instantly, saving time on paperwork. Reduced errors means equipment can be checked in and out and if anything goes missing, can be tracked down quickly to the last person logged against that item.

Implementing this new technology onto busy sites
Incoming deliveries can be scanned using the PDA so stock levels can be carefully managed across several devices. It can take a lot of effort to get all levels of your organisation using these new systems. A simple and effective place to start can be with your stores area and tool station. Ensure that a full log of all tools and equipment is taken, then start checking tools in and out. As site staff see this is being implemented, it will be easier to then roll out the technology to other functions such as site inductions.

The long term payback of asset tagging and RFID
We understand that costs are a huge factor in choosing new systems, but it is also time that is important to factor in. We created a simple online calculator which shows the amount of money your construction project could save with implementing asset tagging and RFID technology.

We think asset tagging can really help reduce issues with theft on-site of expensive equipment and help you to better track and monitor tool usage and stock. Accidents could be prevented if only staff with certain clearance can use certain tools for their tasks.

 

A step by step guide to getting your site inductions right

Regardless of the size of the construction site and the different processes you may already have in place, you need to do your inductions properly. Inductions are designed to give visitors and contractors the needed information and training to work safely on a construction site. A slip up in paperwork could be the cause of accidents or poor accountability of personnel in a crisis. We break down the inductions process and offer some tips on how to make it more efficient and error free.

deliver site inductions online or offline or a combination of the two
deliver site inductions online or offline or a combination of the two

Provide the right information

What you need to provide will depend on the size of the construction site and the stage of the project. A block of flats will need a more in-depth induction process than a bungalow. There is no one size fits all approach to what information you need to provide, but we have summarised the key ones below: 
 
● Cover the Incident, emergency and evacuation procedures.
● Layout of the site or workplace. You should includes all entries, exits, facilities and location of security and first aid
● The procedures for reporting incidents and hazards
● Review the hazards and risks the visitor/contractor may experience on this specific site i.e. dangerous substance handling
● Detail the control measures these specific risks
● List the site specific rules which the visitor MUST comply with such as wearing protective equipment
● Safety documents, policies and plans specific to the workplace e.g. traffic management plan

The format in which you present this information is important, as you need to ensure that everything is properly recorded and can be checked quickly and easily. 

Look at task specific training

Visitors may not require any specific training as they are only onsite for a brief period, however

contractors will need specific training on the tasks they will be undertaking. The induction is a key time for giving the right training on hazards and risks, and the control measures they need to take to ensure their safety. You should look to include the follow elements in task specific training during the site induction process:

● Who’s in charge of the project and who is responsible for certain functions
● Information pack on the duties / task the contractor will be undertaking
● The risks, hazards and control measures that are involved with the task
● If applicable, you should how the contractor the Method Statement or other supporting documentation.
● Cover any legal responsibilities the contractor has and any codes of practise (is applicable) that must be followed. 

Carrying out the site induction

How you carry out the site induction will be influenced by the health and safety needs of the project, the size of the construction site and how many people need to be inducted.

In our experience we’ve seen many Site Managers spend 12+ hours a week on site inductions and this includes a lot of paperwork and post it notes. This leaves a lot of room for error which runs high risks, especially on complex and dangerous sites. 

Online site induction software is the next generation of ensuring safety for site visitors and contractors as well as reducing workload, therefore bringing down costs in lost time for site managers. Read more about how Online Induction Manager could improve the way you do site inductions.

Mosaic –  The building blocks to safety  

Ensuring safety in the workplace takes a lot of knowledge, paperwork and processes. Everyone involved in construction projects and site management needs to be clued in on health and safety and managing site inductions. With over 30 fatal injuries of construction workers recorded from April 2015 to April 2016, clear guidance on health and safety is paramount. We believe that easy to use systems are the way to save lives and simplify onsite processes.

We’ve made it as easy as one, two, three with our online systems.

1. Run an online site induction which saves time and money and ensures that everyone is aware of the potential and unique hazards before coming onsite
2. Check contractor competencies – you can check that all skills and qualification are legitimate and all in date (CSCS IT partner)
3. Issue a smart card easily to each worker – this allows you to know who is onsite and off site, which saves time on timesheets and counting numbers quickly in case of emergency evacuation.
4. Maintain strict control and management. Equipment going missing is a big issue for busy construction sites and a key area of costs. Our systems ensure you know exactly who has which tool and when. Plan for tool and plant inspections more effectively.


5. Fatigue is a huge risk and can cause fatalities, especially those in critical roles such as crane operators, drivers etc. Monitor staff’s time on site to avoid overwork or double shifts occurring.
6. Keep track of staff health records including drug and alcohol test results. Our password secured records will help you manage your staff’s health as well as alerting you to those who are banned from site due to misconduct.
7. Conduct your daily briefing  and tool box talks efficiently with our products by keeping records of attendance and who did the briefings. This improves accountability without increasing paperwork.
8. Assess key competencies and knowledge in your contractors using Mosaic Perception. Reduce errors which occur from misinterpretation and contractor’s situational judgement. Improve training and knowledge retention and your training ROI.  
 
Running a construction site requires you to manage your time, your team’s time and spin many more plates. Paperwork gets in the way of doing your important tasks and doesn’t always reduce risks. Electronic and cloud based systems go where you go and help structure your day and provide easy to use reports, helping you and your team do more and stay accountable. A streamlined system prevents accidents and fatalities over the course of a project, which is well worth the investment.

 

Railworker Repairing Track

Why use our online Mosaic Induction Manager? It’s because we designed it with your needs in mind…

Mosaic Management Systems has focused on the construction sector and for the last decade has designed software for its clients, with their particular needs in mind. We are held in high regard with our clients and users of our products alike. Our innovative approach to problem solving in the construction industries through using cutting edge technology, means we have a great appreciation of the challenges you face daily. As testament to this we are used on a number of high profile projects by the biggest names in the industry. Mosaic Induction Manager provides a refreshing approach to delivering site inductions, that not only saves time, but also raises standards.

Mosaic Induction Manager affords Project Managers more time to get on with Project Management. This is because:

  • Time is saved carrying out inductions onsite
  • Time is saved by reduced form filling
  • Time is saved if online inductions are used
  • Time is saved by limiting repeats of inductions

An easier, faster way to induct your workers

deliver site inductions online or offline or a combination of the two
deliver site inductions online or offline or a combination of the two
Your employees and workforce can easily book themselves onto their preferred slot

Our software offers a much better way to induct personnel over traditional methods like spreadsheets and paper:

  • Consistency is always guaranteed
  • Repeat inductions for those late arrivals can be a thing of the past if run online
  • Diary changes and those who ‘did not show’ is now irrelevant
  • Easy to administer and view status reports
  • Workers can easily be notified about site processes and client health & safety expectations.

User friendly system offering reduced administration time because of:

  • Online record of successful inductions 
  • Online so it is always accessible
  • Cuts down on chasing contractors and own workers to attend inductions

Access from all platforms – PC, tablet or phone

The app allows you to access induction information via Smart Phone

Our individually tailored Online Site Induction process can be used on the go, 24/7 with remote induction using a Smart Phone, Tablet, PC, Laptop.